One Page Resume

Robert Carel

El Dorado Hills, CA | (916) 936-8961 | rcarel@comcast.net

Data Analyst | Business Process Optimization | AI Solutions

About Me

Innovative data analyst and business process expert with extensive experience leveraging data and technology to streamline operations, improve accuracy, and meet business objectives. I bring experience migrating legacy systems, improving data consistency, and integrating intelligent content and process tools that increasingly incorporate AI features, including simplified language frameworks that support NLP and localization. Open to part-time or consulting opportunities.

Core Competencies

  • Data Analysis & Visualization
  • Business Process Improvement
  • Root Cause Analysis
  • Use Case Development
  • Metrics and Reporting
  • Technical Documentation
  • International Team Collaboration

Technical Skills

  • Data Tools: MySQL, Access, Excel (Power Query)
  • Programming: Python, Visual Basic
  • AI Integration: Azure DevOps, AI-enabled Content Management Systems
  • Process Tools: Jira, SharePoint, Confluence, Documentum
  • Content/Documentation: Arbortext, FrameMaker, DITA OT, Adobe TCS

Experience

Consultant | Lakeshore Consulting | Sacramento, CA | 2021–2024

  • Migrated legacy field data to Azure DevOps for California Department of Conservation.
  • Improved field operations reporting, reducing inconsistencies and manual overhead.

Co-founder | OJT Communications LLC | El Dorado Hills, CA | 2017–2020

  • Analyzed public data sources to create automated and data-driven content strategies for OJT.com.
  • Applied business intelligence to optimize content targeting and user engagement.

Technical Publications Manager | Accela, Inc. | San Ramon, CA | 2011–2015

  • Led documentation migration to XML-based systems and Salesforce integration.

Senior Technical Writer | EMC Documentum | Pleasanton, CA | 1997–2010

  • Consolidated multiple content tools into an XML repository with modular reuse.
  • Designed the “Techpubs Solution” to enable dynamic content reuse and localization.
  • Implemented Simplified English to support NLP-readiness and improved automated translation.

Earlier Roles: Technical Writer and Data Analyst positions with Precedence, Micro Automation, FMC, TextArt Publications (owner), Northrop, and Naval Personnel Research and Development Center, focusing on technical content creation, human factors research, and data-driven process improvements.

Education

B.A. Psychology, San Diego State University

M.S. Coursework Completed (ABD) – Industrial/Organizational Psychology, San Diego State University